Under normal conditions, all orders other than giclees are shipped within 4 business days from the day they’re ordered.
*Giclees are made to order and will be shipped within two weeks once order is placed. If purchasing multiple sizes: sizes 9x12, 24x32 and 30x40 will ship separately.
*Blankets and mugs are also made to order and usually take a few extra days in shipping. They may ship separately from other products.
We use FedEx for most of our shipping unless you choose to have your package delivered to a PO Box, in which case your order will be shipped USPS Priority Mail. Blankets and mugs may be sent USPS or DHL. Once shipped, FedEx deliveries should be received within 2-3 days depending on your location. USPS Priority usually delivers within 5 days.
When your order is received by the carrier, you will receive an automated email from email@example.com with a link to track your package. Sometimes this link may take up to 24 hours post-shipment to be accurate and active. We can't wait to deliver your new art! YAY!!!
If your package has been marked as delivered but you’ve not received it, please let us know within 7 days of delivery. We want to make sure you receive your order. Contact us at firstname.lastname@example.org with your order information, and we will do our best to help you out.
We’re so sorry you received the wrong items, and we want to make sure we get that taken care of for you.
So that we can correct our error and reship your order, please take a photo of the incorrect product(s) you received. Contact email@example.com, attaching the photos and including your order number, and we will either refund you the cost of the products or re-send them to your shipping address. We may also send you a prepaid shipping label to cover the cost of returning the item to us.
Currently, we're only shipping in the US.
We offer returns on unworn sweatshirts and shirts within 30 days of receipt. All other product purchases are final. Therefore please double check and review all product photos and descriptions thoroughly before submitting your order. For further assistance on returns, contact firstname.lastname@example.org and we will gladly help you!